Customers who ate seafood buffet spoke up
The incident involved a group of 7 guests who came to eat buffet (buffet food) and then arbitrarily put it in their bags. Carry 10 kg of seafood home, attracting public attention. The incident happened at Buffet Chef Dzung located on Nguyen Chi Thanh street at noon on January 25.
According to reports, the staff saw a group of customers continuously taking seafood and food to the table but When cleaning up, I didn’t see shrimp or crab shells, so I was suspicious and asked the security department to check the surveillance cameras.
Then they checked the customer’s bag and found it inside It contains 10kg of assorted seafood and some other foods. It is known that this is a meal priced at 409,000 VND/person in the form of a buffet with crab, shrimp and snails in the form of grilled and hot pot.
Share with us. Dan Tri reporter Ms. T., owner of a cafe in Quoc Oai, said she was the one who set the table and brought the group of guests to eat. Initially, the group planned to eat goat meat but then decided to change dishes into seafood.
“I booked a table for noon on January 25. The group had 7 people including my husband and I, 2 of my husband’s friends and 3 cafe staff. This time I want to invite everyone to a New Year’s Eve meal,” Ms. T. said.
Even though she cannot eat seafood, Ms. T. still sits at the table to eat with everyone. People finish eating one by one. went out first, only Ms. T. and Ms. A. and one other person stayed to eat hot pot. When the meal was not over, a restaurant employee invited customers to come out and talk.
Ms. T. said When the staff came to the table to invite everyone out, she didn’t understand what happened. Then they saw the image recorded by the camera and realized that Ms. A. had put the seafood in the bag.
Because she was the one who invited the whole group to eat, Ms. T. took responsibility and said she would pay the fine on behalf of Ms. A. because this person was in a very difficult situation and was her employee.
< p>”Ms. A. born in 1973 has been an employee of the restaurant for 5 years now. Her family was in difficulty, her parents died early and she divorced her husband. Ms. A. herself did not receive any education from a young age, so she is illiterate. It was my first time going to a buffet, so I didn’t know the restaurant’s rules,” Ms. T. said.
Ms. T. admitted that she was also negligent in not reminding the staff about the rules in advance. Going to a buffet means just eating on the spot and not taking anything home.
Ms. T. thinks that her staff simply thinks that eating a buffet is like going out to eat in the countryside People usually just eat vegetable soup and then pack the food into bags to share and take home.
Woman This person was very upset with the restaurant’s handling of the different fines. She said the restaurant initially fined the customer 1 million VND and then increased it to 2 million VND and then 35 million VND The two sides could not come to an agreement, so they invited the ward police to assist.
In addition, Ms. T. was “distressed” because the restaurant published her image on her personal page, causing many people to acquaintances recognized it and kept calling to ask.
“I’m not the one who stole it and I paid the restaurant in full, but they arbitrarily posted the pictures without asking permission. Ms. A. took the things and I paid all the fine for her. If we take them out to eat, we must be responsible to the end. Since the day this incident happened, Ms. A. has continuously cried and apologized for affecting me so much,” Ms. T. said.
Talk with reporter Dan Tri Lang Ha ward police representative confirmed the incident occurred in the ward and said that “if customers take unprocessed seafood, it is called theft. This case will be handled according to restaurant regulations agreed upon by both parties.”
What did the restaurant say when fining a customer 6 1 million VND?
p>Sharing with the reporter Dan Tri, the restaurant representative also spoke up to explain why there is a fine for customers of 6,1 million VND for 10kg of seafood.
< p>If the customer agrees to pay the fine from the beginning, the amount will only be 1 million VND. Because when we first discovered the amount of seafood taken (10kg), it could still be used by staff to reduce waste. However, because the customer did not agree, we were forced to invite the police to assist. All goods were sealed for settlement.
The incident ended at 6:00 p.m. on the same day, so the processed food goods were all damaged and could not be used again. Therefore, the restaurant offers a compensation figure corresponding to the price of the imported goods,” the restaurant representative explained.
This person also said that the video with the customer’s image was removed from the fanpage. of the restaurant.
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