The driver intended to ask for money?
On April 10, Ms. H.P. The female passenger in the incident scolded the male driver for being so stupid” said that after the clip was posted, her spirit was greatly affected by rude comments on social networks.
According to Ms. P., what the driver said and part of the clip posted are not entirely true. Specifically, on the evening of the incident, she and a foreign friend booked a technology car to go to the back beach area (in Vung Tau City, Ba Ria – Vung Tau Province) for 76,000 VND.
As soon as she got into the car, Ms. P. asked the driver at a quiet Western bar and was told by driver L.Q.T. (28 years old from Thanh Hoa) introduced this restaurant located in the front beach. If you want to go, give 100,000 VND, but Ms. P. refused and continued to move to the location booked on the app.
Ms. P. shared that when arriving at the drop-off point, her foreign friend saw on the map that there was a bar on the left nearby that she wanted to go to, but the driver insisted on asking for the address before going and would only drop off passengers on the right side of the road. .
“The whole way the driver was very upset with us. The road ahead was an intersection and there was no median strip at all, so we just asked to pull over to the left side. didn’t say to go further, but the driver didn’t agree. This person said in the app the location was on the right so he just stopped there,” Ms. P. said.
Ms. P. said she could not accept it. Receiving a “money-demanding” attitude from the male driver when the passenger just got into the car and was upset because he had to pay 100,000 VND for 5-10 minutes of driving continuously in Vung Tau City.
“That foreign guest is the one paying, so there’s no reason for me to have to fight for tens of thousands with the driver. I felt sorry for that driver because he planned to take out 200,000 VND to give to the driver and then charge more if he wanted to continue, but with that attitude, he decided not to give it anymore,” Ms. P. said.< /p>
About the statement “so stupid” for the driver, Ms. P. said: “That statement is wrong but it will not be wrong for that personality. It’s true that the statement made her angry, but the act of asking for money when the customer had just entered the car, of course no one would give it to him.
After the incident, the technology car company has contact and apologize to Ms. P. She also contacted the driver and asked to delete the clip, but the driver challenged her to continue posting the messages between her and this person on social networks.
” I was also very shy because my foreign friend was not happy about the incident. When you can’t ask for money from customers, you still let us appear on social networks,” the female passenger said.
Why is the driver’s account permanently locked?
A representative of Grab technology vehicle company said that as soon as the switchboard received the information, the unit contacted the passengers and GrabCar driver partners to find out the incident after verifying the information From both sides, passengers have been asked to report the incident to the authorities.
Regarding the permanent blocking of the driver’s account, the Grab representative explained that it was because the driver had violated the Code of Conduct. pre-committed code of conduct.
“Based on the code of conduct committed by the driver partner, the driver partner must keep all personal information confidential. users that partners get when providing services through the application. Therefore, with the illegal disclosure of user information, Grab has permanently stopped this driver’s right to use the application,” said the car company’s representative.
Previously as Dan Tri reported that the incident occurred on the evening of April 3 in the back yard area of Vung Tau City (Ba Ria – Vung Tau province).
Driver L.Q.T. said that evening There was an incident where he accepted a ride from Ms. H.P. from the center of Vung Tau city to the back beach area for 76,000 VND. While traveling, the female passenger asked the driver for the location of the Western bar . introduced near the square area. Then Mr. T. suggested that if he wanted to go a little further there, he would add 24,000 VND to make it even 100,000 VND.
When arriving at the place in the application (back yard), Ms. P. asked him to move to another location, so Mr. T. asked Ms. P. to clearly state the address.
At this time, both happened. While arguing, Mr. T. was insulted by the female passenger: “Too stupid! Stop the car, I don’t want to talk to you anymore.”
Even though Mr. T. tried to explain, the female passenger was still very angry and left the car. “When I heard curses like that, I was angry. But I had to try to hold back because I didn’t want to make a big deal out of it,” Mr. T. confided.
After the incident happened, Mr. T. posted a clip extracted from the car’s camera on social networks. .
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