Through the image, many people identified that this pair of viewers watched phim on a Sweetbox chair at a CGV theater. These images were later recorded by an internal camera It is worth mentioning that the faces and intimate actions of the two audiences were filmed quite clearly, causing a lot of controversy among netizens.
Some people think that the actions of both audiences are inappropriate, especially in a public place like a movie theater. There are also people who express concern about the audience’s privacy being seriously violated Some people also asserted that this image could not have been filmed by an outsider but could only have been spread by an “inside” person (related to operating and monitoring the camera). In some ways, this is an unacceptable action and CGV’s management of camera data is quite lax.
The sensitive image of a pair of moviegoers being scattered when they came to watch a movie at CGV.
Before this incident, talking to a reporter representing CGV said that this incident did indeed happen at a CGV theater.
“This is The image was taken from a camera in our theater earlier. This image was spread out due to the lack of awareness of an employee in the theater complex. While monitoring the camera at the theater to find a lost wallet at the customer’s request, this employee shared the images. After the above incident, we strictly reviewed the employee involved in the incident by temporarily suspending work in parallel with opening a meeting to make a specific decision on this employee’s behavior” from CGV. said.
The representative of this unit also said that this has never happened at any of CGV’s theaters. That’s why this unit feels very surprised and regrets that this incident happened.
“Our company has a strict process in ensuring customers’ information rights. The purpose of placing cameras is to control security issues or record unwanted incidents that need to be handled if any. We only use images from the camera for the above purposes and do not use them for other purposes,” CGV added.
About how to fix problems on the side CGV said: “We are and will handle the matter according to the law. We are happy to support customers and coordinate with relevant parties to resolve issues when necessary. In addition to propaganda activities about culture To watch the movies that the theater offers, we really need support and cooperation from customers to ensure the creation of a healthy cultural and entertainment environment.
In response to questions about the security monitoring process – theater culture and customer information security when CGV installs internal camera systems in theaters, CGV adds regulations CGV clearly disseminates information about movie watching culture to customers through in-cinema publications and clips that disseminate theater rules before each movie show.
Images from CGV’s internal camera installed at the theater were spread outside.
In addition, During the movie screening, theater staff will generally manage activities in the theater to avoid disruptive behavior or unwanted incidents occurring to customers.
Specifically, staff will rotate in and out of the theater within a fixed period of time to check the theater situation and pay attention to customers if they need any support from the theater department. like reminding customers to have activities that affect the common space when watching movies. However, entrance and exit to the theater will be maintained at a fixed level to avoid affecting customers when watching movies.
“We believe most customers Going to the cinema are civilized customers with high awareness and proper behavior. And we always strive to bring customers the experience best cinema. In addition, we expect customers to support and cooperate in complying with theater regulations to build a healthy, civilized cultural and entertainment environment,” CGV emphasized.
Ha Tung Long
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